Alert and Case Management

Manage your entire triage and response with Alert and Case Management.

News
February enhancements > January enhancements > December enhancements > November enhancements > Alert and Case Management Overview pre-built dashboard >

Alert and Case Management Documentation

Release Notes

See what's new and changed in Alert and Case Management.

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Get Started with Alert and Case Management

Understand what Alert and Case Management is and how to use it with some key concepts.

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Triage Alerts

Decide which alerts you should respond to and escalate to a case.

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Work on Cases

Learn to create cases, respond to a case, flag a case as an incident, and track a case's progress.

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Edit and Collaborate in Alert and Case Management

Keep teammates informed, update details, and work more efficiently with tags and notes.

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Search for Alerts or Cases

Quickly find specific alerts or cases according to criteria you specify.

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View Alert and Case Metrics

Build graphs using alert and case attributes in Dashboard.

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