Alert and Case Management

Manage your entire triage and response with Alert and Case Management.

News
No August enhancements > July enhancements > No June enhancements > No May enhancements > No April enhancements >

Alert and Case Management Documentation

Release Notes

See what's new and changed in Alert and Case Management.

Read More >

Get Started with Alert and Case Management

Understand what Alert and Case Management is and how to use it with some key concepts.

Read More >

Triage Alerts

Decide which alerts you should respond to and escalate to a case.

Read More >

Work on Cases

Learn to create cases, respond to a case, flag a case as an incident, and track a case's progress.

Read More >

Edit and Collaborate in Alert and Case Management

Keep teammates informed, update details, and work more efficiently with tags and notes.

Read More >

Search for Alerts or Cases

Quickly find specific alerts or cases according to criteria you specify.

Read More >

View Alert and Case Metrics

Build graphs using alert and case attributes in Dashboard.

Read More >