Organize, track, and streamline your investigation with Case Manager.
Exabeam Case Manager is a fully customizable case management solution that includes ticketing, messaging, and KPI dashboards. It organizes and tracks investigations so you are more efficient and productive.
If you're an analyst, Case Manager helps you streamline your workflow and close out more cases. Case Manager is directly embedded in both Advanced Analytics and Incident Responder, so you quickly pivot between detecting and responding to threats. Case Manager also enriches cases with risk scores and reasons, so you prioritize incidents and allocate the appropriate resources.
If you're a SOC manager, you use Case Manager to standardize analysts' response and quickly track progress using tasks. You also view important KPIs like cost savings, mean time to resolve, and mean dwell time to measure how productive your SOC is.
Case Manager is an extension of Advanced Analytics, but requires a separate license. You can also add Incident Responder to Case Manager with a separate license. To learn more, contact your technical account manager or watch product videos on the Exabeam Community.