Configure Incident Responder Settings
Integrate Incident Responder with services in Incident Responder settings.
In the navigation bar, click the menu , then select Settings. Depending on your permissions, select Core or Analytics:
If you have Core Manage Users and Context Sources permissions, you can only access Core settings.
If you have Advanced Analytics All Admin Ops permissions, you can access both Core and Analytics settings. In Analytics settings, you can configure and customize more settings than in Core settings.
In Core settings, view all settings under ALL APPS or click the INCIDENT RESPONDER tab to view Case Manager and Incident Responder settings.
In the navigation bar, click the menu , select Settings, then navigate to Automation.