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New-Scale Security Operations PlatformMulti-Org Guide

Multi-Org Management Setup

Prerequisites for Multi-Org Deployments

  • Parent and child organizations must be deployed in the same region

  • Multi-Org subscription license

  • Multi-Org permissions

Get Started

  1. Before you begin, verify that you satisfy all Prerequisites for Multi-Org Deployments.

  2. Log in to the New-Scale Security Operations Platform.

    The first time you log in to the New-Scale Security Operations Platform, you are prompted to accept the Exabeam end-user license agreement (EULA).

    After you log in, you will see an empty home page with 0 organizations managed.

    mssp-get-started-0-orgs.png
  3. For each organization you want to manage, Invite an Organization.

    After they accept the invite, you can manage the New-Scale Security Operations Platform on their behalf.

  4. Follow the best practice recommendations:

    • Configure single sign-on (SSO) in the parent organization.

      For more information, see Third-party Identity Providers.

    • Ensure only one identity can access each organization. Specifically, avoid duplicate local, SSO, parent, and child identities.

    • Ensure least-privileged access for users in the parent organization.

    • Proactively communicate and coordinate access control and auditing expectations with the organizations you intend to manage.

    • Parent organizations have access to audit logs for your child organizations and can share those audit logs at your discretion. To export logs, use a third-party tool or a webhook to send the logs directly to the organization's webhook collector.

  5. If you previously had direct access to a child organization, remove your SSO and local identities from the child organization after they provide you access.

    Parent and child organizations must have a single identity for each email address. As a result, an identity with authentication credentials for [email protected] may exist in either the parent or child organization, and not both. When transitioning from individually to collectively managed organizations, administrators must remove the duplicate identities from the child subscriptions.