- Advanced Analytics
- Understand the Basics of Advanced Analytics
- Deploy Exabeam Products
- Considerations for Installing and Deploying Exabeam Products
- Things You Need to Know About Deploying Advanced Analytics
- Pre-Check Scripts for an On-Premises or Cloud Deployment
- Install Exabeam Software
- Upgrade an Exabeam Product
- Add Ingestion (LIME) Nodes to an Existing Advanced Analytics Cluster
- Apply Pre-approved CentOS Updates
- Configure Advanced Analytics
- Set Up Admin Operations
- Access Exabeam Advanced Analytics
- A. Supported Browsers
- Set Up Log Management
- Set Up Training & Scoring
- Set Up Log Feeds
- Draft/Published Modes for Log Feeds
- Advanced Analytics Transaction Log and Configuration Backup and Restore
- Configure Advanced Analytics System Activity Notifications
- Exabeam Licenses
- Exabeam Cluster Authentication Token
- Set Up Authentication and Access Control
- What Are Accounts & Groups?
- What Are Assets & Networks?
- Common Access Card (CAC) Authentication
- Role-Based Access Control
- Out-of-the-Box Roles
- Set Up User Management
- Manage Users
- Set Up LDAP Server
- Set Up LDAP Authentication
- Third-Party Identity Provider Configuration
- Azure AD Context Enrichment
- Set Up Context Management
- Custom Context Tables
- How Audit Logging Works
- Starting the Analytics Engine
- Additional Configurations
- Configure Static Mappings of Hosts to/from IP Addresses
- Associate Machine Oriented Log Events to User Sessions
- Display a Custom Login Message
- Configure Threat Hunter Maximum Search Result Limit
- Change Date and Time Formats
- Set Up Machine Learning Algorithms (Beta)
- Detect Phishing
- Restart the Analytics Engine
- Restart Log Ingestion and Messaging Engine (LIME)
- Custom Configuration Validation
- Advanced Analytics Transaction Log and Configuration Backup and Restore
- Reprocess Jobs
- Re-Assign to a New IP (Appliance Only)
- Hadoop Distributed File System (HDFS) Namenode Storage Redundancy
- User Engagement Analytics Policy
- Configure Settings to Search for Data Lake Logs in Advanced Analytics
- Enable Settings to Detect Email Sent to Personal Accounts
- Configure Smart Timeline™ to Display More Accurate Times for When Rules Triggered
- Configure Rules
- Exabeam Threat Intelligence Service
- Threat Intelligence Service Prerequisites
- Connect to Threat Intelligence Service through a Proxy
- View Threat Intelligence Feeds
- Threat Intelligence Context Tables
- View Threat Intelligence Context Tables
- Assign a Threat Intelligence Feed to a New Context Table
- Create a New Context Table from a Threat Intelligence Feed
- Check ExaCloud Connector Service Health Status
- Disaster Recovery
- Manage Security Content in Advanced Analytics
- Exabeam Hardening
- Set Up Admin Operations
- Health Status Page
- Troubleshoot Advanced Analytics Data Ingestion Issues
- Generate a Support File
- View Version Information
- Syslog Notifications Key-Value Pair Definitions
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Generate a Support File
Generate the technical support information Exabeam Customer Success needs to understand a problem in your system. Once you have these files, open a support ticket in the Exabeam Community.
Click the menu
, then select Generate Support File.Select the Exabeam products for which you want to generate technical support file. If Exabeam Customer Success requests a support file that includes the last five rotated logs from the Analytics Engine or Log Ingestion Messaging Engine (LIME), select ADDITIONAL ROTATED LOGS.
Click GENERATE SUPPORT. It may take up to five minutes to generate a support file.
The file downloads automatically. Attach the file to your case ticket on the Exabeam Community.