Alert and Case Management Features Introduced in 2022
December 2022
The following features were introduced in Alert and Case Management in December 2022:
Feature | Description |
|---|---|
Case Queues | You can now assign cases to groups of users and share your workload with case queues. |
November 2022
The following features were introduced in Alert and Case Management in November 2022:
Feature | Description |
|---|---|
Quick Search | When you build a search, you can now quickly select common search criteria of interest under Quick Search, including read or unread alerts and cases, alerts with or without associated cases, and cases assigned to you. |
Alert and Case Management Overview Pre-Built Dashboard | Get high-level insights into your Alert and Case Management activity with the new Alert and Case Management Overview pre-built dashboard in the Dashboards app. This dashboard enables you to easily visualize and report on your team's workload and performance without manually configuring your own dashboard. |
October 2022
The following features were introduced in Alert and Case Management in October 2022:
Feature | Description |
|---|---|
Introducing Alert and Case Management | Welcome to Alert and Case Management, the triage and ticketing solution that centralizes all alerts and cases so you efficiently triage and investigate potential threats with a streamlined investigation workflow. Alert and Case Management is supported with an Exabeam SIEM license. To get started with Alert and Case Management, see the Alert and Case Management Guide. |