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Legacy Exabeam Site Collector GuideExabeam Site Collector Administration Guide (Legacy)

Uninstall Exabeam Site Collector

It is assumed that logs are being held in queue, log collection, or directed to another site collector (on a different host) while the uninstall process is happening. Otherwise, data loss will occur.

To uninstall the site collector, SSH to the host and apply the following command:

sudo ./site-collector-installer.sh -v --uninstall

# Or, uninstall in silent mode
sudo ./site-collector-installer.sh -v --uninstall -a

Note

After a site collector is uninstalled, it may continue to be listed on the Collector Management page in the Data Lake application until it has been inactive for 15 days. If a record of the collector is still displayed on the page after 15 days, it can be manually removed. For more information, see Remove an Uninstalled Collector from the Collector Management Page.

Remove an Uninstalled Collector from the Collector Management Page

After a log collector is uninstalled, it may continue to be listed on the Collector Management page until it has been inactive for 15 days. If a record of the collector is still displayed on the page after 15 days, it can be manually removed.

Note

This procedure does not uninstall or deactivate collectors. It should only be carried out on collectors that have already been uninstalled for more than 15 days.

  1. Navigate to SettingsCollector ManagementCollectors.

  2. Select the checkbox for the collector that you want to remove.

    Collector-Management-Remove-1.png
  3. From the Actions drop-down menu, click Remove.

  4. From the Remove Collectors dialog, click Remove.

    If the collector has been uninstalled for more than 15 days, the collector is removed from the Collectors Management page. If the collector has not been uninstalled for more than 15 days, the following message displays: "The agent cannot be removed at this time because it has been active within the last 15 days."