Configure the Atlassian Jira Service

Configure Atlassian Jira as a service to create and update Jira tickets and run other Atlassian Jira actions.

Note the site URL of your Atlassian Jira instance.
Generate an Atlassian API token.
If you use a proxy, ensure that you whitelist your Atlassian Jira API endpoint URL.

In the navigation bar, click the menu , select Settings, then select Core.
Under SERVICE INTEGRATIONS, select Services.
Select a service:
- To configure a specific service, hover over a service, then click CONFIGURE. Use the search by vendor or filter by action to find a service.
- To manually provide the relevant information for a service, click Configure a new service.
- To view all actions for a service, hover over a service, then click the information icon .
Enter information about the service:
- Service Name – Enter a unique name for the service. By default, the service name is Jira.
- (Optional) Description – Describe the service.
- (Optional) Owner – Enter the email address of the person or group responsible for the service.
- Server URL – Enter the site URL of your Atlassian Jira instance; for example, https://your-domain.atlassian.net/.
- Login – Enter the username for your Atlassian Jira account.
- API token – Enter the Atlassian API token you previously generated.
To validate the source, select TEST CONNECTIVITY.
Select CREATE SERVICE.

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