Skip to main content

Incident ResponderIncident Responder Documentation

Threat Intelligence Reputation Lookup Turnkey Playbook

Analyze and triage suspicious emails and change an incident's priority with the Threat Intelligence Reputation Lookup turnkey playbook.Turnkey Playbooks

The Threat Intelligence Reputation Lookup turnkey playbook helps you analyze and triage suspicious emails, like potential spam and phishing emails. It changes a Case Manager incident's priority based on the reputation of an email entity and its artifacts.

First, the playbook assesses the reputation of the incident's entities, including:

  • Files attached to the email

  • IP addresses

  • Domains of any URLs in the email body

  • Domain of the sender's email address

If the playbook finds any IP addresses with a malicious reputation, it searches for other incidents that has the same IP address entity or artifact. View the output in the incident's workbench, under IR INCIDENTS WITH IOC.

If any entity or artifact has a malicious reputation, the playbook escalates the incident's priority to Critical. If none of the artifacts have a malicious reputation, the playbook de-escalates the incident's priority to Low.

The Threat Intelligence Reputation Lookup turnkey playbook is similar to the Phishing turnkey playbook, but only analyzes entity and artifact reputations and changes an incident's priority and status. To get even more information for your investigation and automate your response to a phishing incident, use the Phishing turnkey playbook instead.