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Case ManagerCase Manager Documentation

The Workbench

View all Incident Responder actions and playbooks you've run on a Case Manager incident and their outputs, and run more actions and playbooks at an incident's workbench.

To navigate to an incident's workbench, go to the INCIDENTS page, select an incident to view its details, then click the View Workbench button.

View all Incident Responder actions and playbooks you've run on this incident and what the outputs are. The number on each action or playbook indicates how many input parameters it processed. To view the output for an input, select the menu.

The workbench of an incident displaying the results of the Get Geolocation – IP-API action.

To manually run a single action or playbook, select RUN ACTION or RUN PLAYBOOK.

To clear the playbook and action results, select RESET CARDS.