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New-Scale Security Operations PlatformNew-Scale Security Operations Platform Administration Guide

Enable Multi-factor Authentication

To reduce downtime in the event of SSO interruption, you can require Multi-factor Authentication (MFA) for all local accounts. To enable it:

  1. Log in to the New-Scale Security Operations Platform.

    Note

    If using a Multi-Org deployment, ensure you log in to the parent organization.

  2. In Settings, select Single Sign-On/MFA.

  3. Toggle the switch to enable MFA for local accounts. When enabled, local accounts will require registration of a MFA token on the next login.

    mfa-enable.png

Setting up TOTP Authenticator

  1. Download a compatible Auth0 TOTP (Time-based One-Time Password) authenticator app. Exabeam currently supports Google Authenticator.

  2. Log out and log back in to the New-Scale Security Operations Platform with a local account.

  3. On your initial login after enabling MFA, scan the QR code that appears with your authenticator app and enter the 6-digit code.

  4. On the next screen, note and save the recovery code in case you need to login without your device.

    mfa-recovery-code.png

  5. Click Continue on the success screen.

    mfa-confirmaton-screen.png

    Note

    On each subsequent login, local accounts will now need to use the TOTP authenticator to generate a 6-digit code to use when logging in.

    mfa-code.png

Resetting a token

You can reset a token anytime for a local account.

  1. On the Users settings page, navigate to an account.

  2. From the Three_dots.png menu, select Reset MFA to force new MFA on the account.

reset-mfa.png