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Cloud-delivered Incident ResponderIncident Responder Documentation

Configure the Cisco Services Engine (ISE) Service

Configure Cisco ISE as a service to get information about devices and run other Cisco ISE actions.

  • You must have Incident Responder i56 or a cloud-delivered deployment.

  • If you use a proxy, ensure that you whitelist the IP address or domain of your Cisco ISE API endpoint.

  1. In the sidebar, click SETTINGSA grey gear icon, then select Core.

  2. Under SERVICE INTEGRATIONS, select Services.

  3. Select a service:

    • To configure a specific service, hover over a service, then click CONFIGURE. Use the search by vendor or filter by action to find a service.

    • To manually provide the relevant information for a service, click Configure a new serviceA dark blue plus sign..

    • To view all actions for a service, hover over a service, then click the information icon An icon of a grey i inside a grey circle..

  4. Enter information about the service:

    • Service Name – Enter a unique name for the service. By default, the service name is Cisco ISE.

    • (Optional) Description – Describe the service.

    • (Optional) Owner – Enter the email address of the person or group responsible for the service. 

    • Endpoint Host – Enter the IP address or domain of your Cisco ISE endpoint.

    • Username – Enter the username of your Cisco ISE account.

    • Password – Enter the password to your Cisco ISE account.

  5. To validate the source, select TEST CONNECTIVITY.

  6. Select CREATE SERVICE.