Configure the Microsoft Exchange Service

Configure Microsoft EWS Exchange as a service to delete and search for emails using actions.

Updated: March 22, 2023

Ensure that you properly set up your EWS application.
If you use a proxy, whitelist the IP address of your EWS server.
If your Microsoft Exchange Online account uses OAuth2.0 modern authentication, ensure you complete certain tasks.

In the sidebar, click SETTINGS, then select Core.
Under SERVICE INTEGRATIONS, select Services.
Select a service:
- To configure a specific service, hover over a service, then click CONFIGURE. Use the search by vendor or filter by action to find a service.
- To manually provide the relevant information for a service, click Configure a new service.
- To view all actions for a service, hover over a service, then click the information icon .
Enter information about the service:
- Service Name – Enter a unique name for the service. By default, the service name is Microsoft Exchange Email.
- (Optional) Description – Describe the service.
- (Optional) Owner – Enter the email address of the person or group responsible for the service.
- Server – Enter the IP address of your Exchange server.
- Username – Enter the username of your Exchange account.
- Clientid – Enter the client ID of the application you use for OAuth2.0 authentication.
- Client Secret – Enter the client secret of the application you use for OAuth2.0 authentication.
- Tenant Id – Enter the directory (tenant) ID of the application you use for OAuth2.0 authentication.
- Version – Select the version of your Exchange server: EXCHANGE 2010 SP2, EXCHANGE 2010 SP1, or EXCHANGE 2010. If you don't know the version of your Exchange server, select AUTONEGOTIATE.
To validate the source, select TEST CONNECTIVITY.
Select CREATE SERVICE.

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