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Cloud-delivered Incident ResponderIncident Responder Documentation

Configure the Cylance Protect Service

Configure Cylance Protect as a service to get entity and asset details, add and remove hashes, and run other Cylance Protect actions.

Note your Cylance API tenant ID, application ID, and secret.

  1. In the sidebar, click SETTINGSA grey gear icon, then select Core.

  2. Under SERVICE INTEGRATIONS, select Services.

  3. Select a service:

    • To configure a specific service, hover over a service, then click CONFIGURE. Use the search by vendor or filter by action to find a service.

    • To manually provide the relevant information for a service, click Configure a new serviceA dark blue plus sign..

    • To view all actions for a service, hover over a service, then click the information icon An icon of a grey i inside a grey circle..

  4. Enter information about the service:

    • Service Name – Enter a unique name for the service. By default, the service name is CylanceProtect.

    • (Optional) Description – Describe the service.

    • (Optional) Owner – Enter the email address of the person or group responsible for the service. 

    • Tenant ID – Enter the BlackBerry Protect tenant ID you previously noted.

    • Application ID – Enter the BlackBerry Protect application ID you previously noted.

    • Application Secret – Enter the BlackBerry Protect application secret you previously noted.

    • Region – Select the region to which your organization's service endpoints belong: North America, US Government, or Other.

  5. To validate the source, select TEST CONNECTIVITY.

  6. Select CREATE SERVICE.