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Case ManagerCase Manager Documentation

Issues Fixed in Case Manager i56.10

Issue ID

Description

SOAR-12827

Fixed an issue with custom roles where you could not view Case Manager Metrics even if you had the View Metrics permission. In addition, the View Metrics permission was duplicated under both Core and Analytics. If you had the Core View Metrics permission, you couldn't view Case Manager Metrics. Now, the View Metrics permission is under Analytics only.

PLT-12642

Fixed an issue where if you assigned incidents, you saw multiple values for the same person. In addition, if you logged in to Exabeam and varied the letter case of your username, like Barbara_salazar or barbara_Salazar, Exabeam created a different user for each variation.