Skip to main content

Case ManagerCase Manager Documentation

Delete an Incident

If you created an incident by mistake or as a test, or something is wrong with your system, consider deleting an incident. When you delete an incident, you increase database storage and the incident isn't evaluated in metrics.

  1. On the INCIDENTS page, select the box for incident(s) you're deleting or select a specific incident.

  2. Select the trash A grey circle with a white trash can in the center..

  3. A warning appears. Select DELETE.