Ingest Data into Case Manager

To use Case Manager, you must ingest data from an incident source and pull a specific type of data using an incident feed. After Case Manager has this data, it creates incidents for you to investigate.

An incident source is the server from which Case Manager ingests data, like:

Advanced Analytics. Case Manager automatically creates an incident when a user or asset crosses a risk threshold and becomes notable.
A security product, like a SIEM or an endpoint solution.
Microsoft Office 365 or Outlook, ingested using email ingest.

An incident feed pulls a specific type of data; for example, Carbon Black or FireEye. You must configure an incident server before you configure an incident feed.

You can add, edit, or delete an incident source. You can also add, edit, or delete incident feeds.Add an Incident SourceAdd an Incident SourceAdd an Incident FeedAdd an Incident Feed

After you add an incident source and incident feed, add incident rules to automatically assign, prioritize, and restrict new incidents.

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Ingest Data into Case Manager