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Case ManagerCase Manager Documentation

Case Manager Terminology

Before you use Case Manager, understand terms you see throughout the product and in Exabeam documentation.

Artifact

An object you collect during your investigation; a piece of evidence. The default artifact types are file, IP address, log, and process.

Entity

The principal object you investigate. It can be a person, an internal or external machine, or critical data like a file. The default entity types are file, device, and user.

Incident

An unusual occurrence that indicates a threat to your organization; what a security analyst investigates. You can create an incident manually or automatically using Incident Responder.

Incident field

An attribute of an incident, like its description or the time it was created.

Incident type

The nature of an incident (e.g. malware, phishing attempt, data leakage, departed employee). Based on the incident type, Incident Responder displays certain incident fields and tasks.

Queue

A group assigned to handle and investigate an incident.

Queue member

Someone who has been added to a queue.