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Case ManagerCase Manager Documentation

Filter Incidents

On the INCIDENTS page, filter the list of incidents to find those that fit a certain criteria. If you frequently use certain criteria, create your own custom filter.

In the filter panel, filter your incidents by:

There are four out-of-the-box filters.

If you frequently use certain filter inputs, create a custom filter. For example, if you frequently filter for incidents that were false positive and happened in the past 24 hours, you can save how you've configured the filter inputs so you quickly apply it when you need it.