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Case ManagerCase Manager Documentation

Manage Your Team

Organize your team and ensure they investigate incidents consistently. Create queues, phases, and tasks.

  • Case Manager Queues

    Effectively manage a shared workload and organize your team with queues.

  • Case Manager Phases

    Organize your investigations and ensure everyone responds consistently using phases.

  • Case Manager Tasks

    Assign specific responsibilities and ensure everyone responds consistently using tasks.