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Case ManagerCase Manager Documentation

Version: i56

Delete an Incident Rule

When Case Manager ingests an incident, it evaluates it against an incident rule. If you don't want to evaluate an incident against a certain rule, delete the rule.

  1. In the navigation bar, click the menu The menu icon in the navigation bar; three white lines on a green background., select Settings, then select Analytics.

  2. Under Case Management, select Incident Rules

  3. Hover over an incident rule, then select Delete Rule A grey trash can with a white x in the body of the trash can..

  4. A warning appears. Click DELETE.