- Dashboards
- Navigation Overview
- View and Interact with Dashboards
- View and Interact with Visualizations
- User Management
- Configure and Manage Dashboards
- Create a Dashboard
- Add a Visualization to a Dashboard
- Add a Text Tile
- Modify a Dashboard Layout
- Add Dashboard Filters
- Manage Automatic Refresh Rates
- Create a Scheduled Report
- Make a Dashboard Public
- Export and Import Dashboards
- Edit Dashboard Filters
- Edit Dashboard Details
- Duplicate a Dashboard
- Delete a Dashboard
- Configure and Manage Visualizations
- Create a Visualization
- Auto-Create a Visualization from a Natural Language Prompt
- Create a Visualization from a Search Query
- Add Visualizations from the Library to a Dashboard
- Modify a Visualization
- Configure Visualization Query Filters
- Include Context Filtering in Visualizations
- Make a Visualization Public
- Export and Import Visualizations
- Duplicate a Visualization
- Remove a Visualization from a Dashboard
- Delete Visualizations from the Library
- Configure and Manage Scheduled Reports
- Pre-Built Dashboards
- Advanced Analytics Dashboards
- AI/LLM Dashboards
- Case Manager Dashboards
- Compliance Dashboards
- Correlation Rules Dashboards
- Event Store Dashboards
- Access Grant and Revoke Activity
- Account Logout Summary
- Account Management Activity
- Application Security Event Summary
- Authenticated User Accounts on Hosts
- AWS CloudTrail Summary
- Data Loss Prevention Activity – Host-Based
- Data Loss Prevention Activity – User-Based
- Data Loss Prevention Activity Summary
- Default Account Access
- Default Credential Usage and Change Activity
- Denied Web Access Activity
- Disabled User Account Summary
- Discovered Attacks by Source and Destination
- Endpoint Detection and Response
- Failed Application Logon Activity
- Failed Audit Logs Summary
- Failed Host Login Attempt Counts by Users
- Failed VPN Login Attempts and Remote Session Timeouts
- Firewall Activity
- Firewall and Router Device Interfaces
- IOC Statistics
- Insecure Authentication Attempts
- Log Delay Insights
- Microsoft 365 Summary
- Microsoft Windows Overview
- Network Applications by Traffic Volume
- Policy Activity Summary
- Ports Usage Trend
- Privileged Access
- Privileged Access – User-Based
- Protocols by Network Traffic
- Remote Session Overview
- Security Alert Summary – Impacted Hosts
- Security Alert Summary – Origin Hosts
- Security Alert Summary – Users
- Successful Application Logon Activity
- Successful Database Login Activity
- Successful Physical Access
- Top Attackers
- User Account Creation Summary
- User Account Lockout Activity
- Vendor Authentication Activity
- Windows Audit Failure Summary by Hosts
- Windows Audit Failure Summary by Users
- Windows User Privilege Elevation
- Zscaler HTTP Dashboard
- Security Operations Center Management Dashboards
- Threat Center Dashboards
- Pre-Built Visualizations
- Anomalies - Use Case & MITRE Coverage
- Anomalies by Rule Name
- Anomalies by Use Case
- Anomalies Count Over Time
- Anomaly Distribution by MITRE Tactic & Score
- Application Count
- Closed Incidents
- Correlation Rules by Severity
- Correlation Rules Triggered Over Time
- Detected Anomalies
- Host-Based DLP Alerts Count
- Incidents Created
- Incident Summary by Incident Type
- Number of Hosts with DLP Alerts
- SOC Incident Distribution
- Top 5 Host-Based DLP Alert Categories
- Top 5 Protocols in Host-Based DLP Alerts
- Top 10 Host-Based DLP Alert Types
- Top 10 Hosts with DLP Alerts
- Top Activities per Top 10 Applications
- Top Users per Top 10 Applications
- Trend of Application Security Events
Case Management Overview
Get an overview of your open Case Manager incidents and how well your team is resolving, responding to, and closing incidents.
The dashboard is organized into two sections: Open Cases and Performance Metrics.
Open Cases
Under Open Cases, view visualizations on incidents for which the status is New, In Progress, or Pending, including:
You can use these metrics to track your team's active workload and progress as they triage incidents.
New
New is a single value-style visualization that counts the number of incidents assigned the New status.
In Progress
In Progress is a single value-style visualization that counts the number of incidents assigned the In Progress status.
Pending
Pending is a single value-style visualization that counts the number of incidents assigned the Pending status.
Open Cases by Priority
Open Cases by Priority is a pie/donut-style visualization that counts the number of incidents assigned each priority: low, medium, high, and critical. Each segment represents a given priority.
Open Cases by Queue
The Cases by Queue visualization is a bar chart that counts the number of incidents assigned to each queue. The horizontal axis represents number of incidents. The vertical axis represents queues.
Open Cases by Incident Type
The Open Cases by Incident Type visualization is a bar chart that counts the number of incidents assigned each incident type. The horizontal axis represents the number of incidents. The vertical axis represents incident types.
Performance Metrics
Under Performance Metrics, understand your team's performance using visualizations, including:
You can use these metrics to justify headcount, prove that your team complies with service-level agreements (SLAs), and show your leadership what incidents are affecting your organization and how effectively your team is mitigating them.
Closed Cases
Closed Cases is a single value-style visualization that counts the number of incidents assigned the Closed status.
Mean Time to Resolution (hours)
Mean Time to Resolution (hours) is a single value-style visualization that shows the mean time taken to resolve incidents. The time taken to resolve an incident is measured in hours from the incident's Event Start Time to Closed Time. Mean time to resolution is defined by the formula:
where CT is the mean time to resolution, h is the number of hours between an incident's Event Start Time and Closed Time, and n is the total number of incidents resolved.
Mean Dwell Time (hours)
Mean Dwell Time (hours) is a single value-style visualization that shows the mean time taken to detect and respond to incidents. Dwell time is measured in hours from the incident's Event Start Time to Creation Time. Mean dwell time is defined by the formula:
where DT is the mean dwell time, h is the number of hours between an incident's Event Start Time and Creation Time, and n is the total number of incidents detected and responded to.
Closed Cases by Month
Closed Cases by Month is a line graph that shows the number of incidents opened per month. The horizontal axis represents months. The vertical axis represents the number of incidents.
Mean Time to Resolution by Month
Mean Time to Resolution by Month is a line graph that shows the average time taken to resolve incidents per month. The time taken to resolve an incident is measured in hours from the incident's Creation Time to Closed Time. The average time to resolution is defined by the formula:
where RT is the mean time to resolution, h is the number of hours between an incident's Creation Time and Closed Time, and n is the total number of incidents resolved in a given month.
The horizontal axis represents months. The vertical axis represents the average hours taken to resolve an incident.
Opened Cases by Incident Type
Opened Cases by Incident Type is a bubble chart that counts the number of incidents of each incident type opened each month. The horizontal axis represents months. The vertical axis represents incident type. Each bubble represents the number of incidents.