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Site CollectorSite Collector Administration Guide

Apply Antivirus Exclusions

Configuring the appropriate port or protocol rules and setting antivirus or file monitoring exclusions helps you to ensure the correct Site Collector installation and agent collector installation. In addition to considering the prerequisites, and ports and protocols to be applied to the network devices like firewalls or switches that manage traffic for Site Collector installation, you also need to add exclusions for the folders and processes for the successful Windows agent collector installation.

Set Antivirus Exclusions for Windows Agent Collector Installation

For successful Windows agent collector installation, exclude the specified directories and subfolders from the Antivirus scan.

  1. Whilelist the following directory paths on the Windows machines where you want to install the Windows agent collectors.

    • For Windows Event Log Collector installation, exclude: C:\ProgramFiles\ExabeamWindowsCollector\

      The following executables are run after they are saved to the above mentioned folder for the Windows Event Log Collector.

      • exabeam-welc-management.exe

      • exabeam-windows-collector.msi

    • For Windows File Collector installation, exclude: C:\ProgramFiles\ExabeamFileCollector\

      The following executables are run after they are saved to the above mentioned folder for the Windows File Collector.

      • exabeam-file-management.exe

      • exabeam-file-collector.msi

    • For Windows Archive Collector installation, exclude: C:\ProgramFiles\ExabeamArchiveCollector\

      The following executables are run after they are saved to the above mentioned folder for the Windows Archive Collector.

      • exabeam-archive-management.exe

      • exabeam-archive-collector.msi

  2. Ensure that the antivirus program on your Windows machine does not interfere with the following executable files, powershell scripts, and MSI files that are downloaded during agent collectors' installation for ensuring a smooth installation process.

    • request.exe

    • archiver.exe

    • windows_support_package.ps1

    • windows_certificates_update.ps1

    Following are the agent specific files that are used for installation.

    For Windows Event Log Collector

    • welc_install.ps1

    • welc_uninstall.ps1

    For Windows File Collector

    • wfc_install.ps1

    • wfc_uninstall.ps1

    For Windows Archive Collector

    • archive_install.ps1

    • archive_uninstall.ps1