- Site Collector Overview
- Get Started with Site Collectors
- Install Site Collector
- Set Up Collectors
- Manage Site Collectors
- Site Collector Monitoring
- Troubleshoot the Site Collector
- Pre-checks failed during Site Collector installation and upgrade
- Site Collector UI shows the status INSTALLATION_ERROR
- Download Support Packages for Troubleshooting
- How to reboot the Virtual Machine (VM) successfully to apply security updates?
- What information must be added while creating a support ticket to resolve an issue?
- Site Collector UI is not displaying the heartbeats
- Splunk Collector can't be set up
- Splunk Collector is set up however, logs are not reaching DL/AA
- Only a few of the installed Splunk Collectors are processing logs or EPS has dropped by 50% as compared to last hour
- The Windows Active Directory Collector (formerly known as LDAP Collector) is set up, however, the context data is not reaching DL/AA
- The Windows Active Directory Collector (formerly known as LDAP Collector) is stuck in the ‘Update’ mode after deployment
- Installation is initiated; however, the collector shows the status as ‘Setting Up’ for some time
- Data Lake and Advanced Analytics Does Not Show Context Data
- Context Data from Windows Active Directory Collector is Segmented
- Minifi Permission Denied - Logback.xml File Missing and Config File Update - Failed Error Occurred while Installing the Windows Event Log Collector
- Where should I upload proxy certificates if I am running proxy with TLS interception?
- How to upgrade Linux collector instance?
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How to upgrade Linux collector instance?
Issue: The Linux File Collector instance and Linux Archive Collector instance is not getting upgraded to 2.0.0 appropriately.
Solution: To successfully upgrade the Linux File Collector instance and Linux Archive Collector instance to its latest version 2.0.0 via the user interface, run the following commands based on the collector type on your Linux VM before upgrade.
Run the following command on your Linux VM before upgrading the Linux File Collector instance via user interface:
sudo sed -i '/^ExecStart=$/d' /usr/local/lib/systemd/system/exabeam-file-management.service
Run the following command on your Linux VM before upgrading the Linux Archive Collector instance via user interface:
sudo sed -i '/^ExecStart=$/d' /usr/local/lib/systemd/system/exabeam-archive-management.service