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Threat CenterThreat Center Guide

Close Cases

When work has finished on cases, change the case stage to closed.

You can only close a case whose case stage is not already Closed.

  1. On the Cases tab, select cases to close:

    • To close all cases shown, click the checkbox in the header row, then click Close.

    • To close multiple cases, click the checkbox for the cases you're closing, then click Close.

    • To close a single case:

      • Click the checkbox for a case, then click Close.

      • Select the case, then in the case attribute summary, select the case stage, then select Close.

  2. In Type a reason, enter the reason why you're closing the case.

  3. Click Close.