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Cloud-delivered Case ManagerCase Manager Documentation

Add an Incident Feed

If you've added an incident source, specify the type of data to query from the source.

  1. Ensure that you added an incident source.

  2. In the sidebar, click SETTINGSA grey gear icon, then select Core.

  3. Under INCIDENT INGESTION, select Incident Feeds.

  4. Click Add a new incident feed A blue circle with a white plus sign..

  5. Fill in the fields, then click SAVE.

  6. Click RESTART LOG INGESTION ENGINE.

  7. Choose to restart the log engine immediately or specify a date, then click RESTART.