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Cloud-delivered Case ManagerCase Manager Documentation

Duplicate an Incident Filter

If you don't want to create a custom filter from scratch, quickly create a filter using an existing filter as a starting point. You can duplicate any filter, including those that come out of the box.

  1. Next to the filter name, select the down arrow. The filter menu opens.

  2. Select a filter.

  3. Next to the filter name, click the More The more menu; three vertical grey dots on a white background. menu.

  4. Select Duplicate. The duplicated filter is named Copy of <Filter>.