- Case Manager Release Notes
- Get Started with Case Manager
- Configure Case Manager Settings
- Investigate a Security Incident
- Manually Create an Incident
- Edit an Incident
- Delete an Incident
- Manually Add an Entity
- Manually Add an Artifact
- Delete an Entity or Artifact
- Add Advanced Analytics Evidence to a Case Manager Incident
- Manage Tasks During an Investigation
- Send Messages from an Incident
- Filter Incidents
- Search for an Incident
- Sort Incidents
- Export Incidents
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Incidents In My Queues Watchlist
On the HOME page, the Incidents In My Queues watchlist displays incidents assigned to a queue you're in. Sort the incidents, reassign the incidents, or view their details.
Use the Incidents In My Queues watchlist to manage incidents assigned to queues you're in.
To sort incidents by date created, priority or status, click the Sort By menu.
To reassign an incident to an assignee or queue, click the name of the queue, edit the Queue and Assignee fields, then click SAVE.
To view further details about an incident, click its name.