- Case Manager Release Notes
- Get Started with Case Manager
- Configure Case Manager Settings
- Investigate a Security Incident
- Manually Create an Incident
- Edit an Incident
- Delete an Incident
- Manually Add an Entity
- Manually Add an Artifact
- Delete an Entity or Artifact
- Add Advanced Analytics Evidence to a Case Manager Incident
- Manage Tasks During an Investigation
- Send Messages from an Incident
- Filter Incidents
- Search for an Incident
- Sort Incidents
- Export Incidents
Get Started with Case Manager
Welcome to Case Manager, the customizable case management solution that helps you organize and track investigations with ticketing, messaging, and key performance indicator (KPI) dashboards.
To understand what Case Manager is and how to use it, here are some key concepts that might help you.
Organize, track, and streamline your investigation with Case Manager.
Before you use Case Manager, understand terms you see throughout the product and in Exabeam documentation.
A Case Manager entity describes the primary object or user involved in an incident.
A Case Manager artifact is evidence you collect as you investigate an incident to describe and enrich a Case Manager entity.
View, create, manage, and find incidents in Case Manager.
Break down an incident into its components, and learn about the information and functionality available in an incident.
View all Incident Responder actions and playbooks you've run on a Case Manager incident and their outputs, and run more actions and playbooks at an incident's workbench.
View graphs, charts, and diagrams about how Case Manager is performing in Dashboard.
On the home page, get a snapshot of the most pressing and important Case Manager incidents.