Skip to main content

Cloud-delivered Case ManagerCase Manager Documentation

Case Manager on the Home Page

On the home page, get a snapshot of the most pressing and important Case Manager incidents.

The Home page alerts you to incidents, users, or entities you might want to investigate and organizes them into watchlists:

My Incidents – View new and active incidents you're assigned to.

Notable Users – View risky, increasingly suspicious users that have become threats.

Incidents In My Queues – Manage incidents your queue is assigned to.