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Cloud-delivered Case ManagerCase Manager Documentation

Re-assign a Task in an Incident

Reassign a task to another person in one specific incident.

  1. In an incident, select the Tasks tab.

  2. Select a phase to expand it and view associated tasks, assignee(s), and due date. Hover over the task to view further details.

  3. Click the task assignee, then select another person from the list. If someone is restricted from the incident, you can't assign the task to them.