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Site CollectorSite Collector Administration Guide

Table of Contents

Set Up Direct Access Agent (DAA) Windows Event Log Collector

Set up the Direct Access Agent (DAA) Windows Collector to collect Windows event logs natively from your Windows server and push the logs to New-Scale Security Operations Platform. The collector requires only virtual Site Collector to complete installation and provides flexible template configuration capabilities to collect Windows events.

The Direct Access Agent (DAA) Windows Event Log Collector enables standalone installation without a physical Site Collector. Managed via secure, reusable HTTPS flows, the DAA Windows collector maintains parity with standard collectors for installation.

The Direct Access Agent (DAA) Windows Event Log Collector offers the following key capabilities.

  • Native Log Collection – Collects Windows Event Log data using native Windows Event Log API.

  • Event Filtering – Filters events by channel, Event ID ranges, and XPath queries.

  • Data Enrichment – Enriches events with metadata and transforms them into JSON for compatibility.

  • Efficient Data Upload – Batches and compresses data objects before uploading directly to Google Cloud Storage (GCS).

  • Monitoring – Sends heartbeat telemetry and performance metrics to GCP Pub/Sub.

  • Support Package – Provides support package generation and download facility directly from the user interface.

  • Upgrades – Supports upgrades via CLI.

Use the following steps to to set up a DAA Windows Collector.

  1. Log in to the New-Scale Security Operations Platform with your registered credentials.

  2. Navigate to Collectors > Site Collectors.

  3. Create a new virtual Site Collector using the following steps.

    1. On the Site Collector Instances page, click New Site Collector.

    2. Select a Site Collector Type: Virtual - For Direct Access Agent Collector Types.

    3. Click Confirm.

    4. In a new window, specify a name for the New Virtual Site Collector Instance.

    5. Click Apply.

      The Site Collector Instances page displays the virtual Site Collector instance that you created.

  4. On the Site Collector page, click the Collectors Library tab, then click DAA Windows.

    DAA_Windows_1.png
  5. In the Definition section, enter the required information as follows.

    DAA_Windows_4.png
    • Collector Name – Site Collector generates a name for the DAA Windows collector based on your hostname. You can edit the collector name based on your preference.

    • Site Collector Instance – Select the virtual Site Collector instance on which you want to set up the DAA Windows Collector. The DAA Windows Collector can be installed only on virtual Site Collector instance.

    • Log Ingestion Start Date – Select the date from which the collector must start collecting logs.

  6. Click Next.

  7. In the Data section, set up the Windows template while configuring the collector. After you create a template, you can reuse the template for other collector instances or create a new template each time you set up a new DAA Windows Collector.

    Windows_multi_template_3.png
    • Windows Template – Select preconfigured templates to filter logs, or, create a new template. Templates enable you to filter logs by attribute values.

      Windows_multi_template_2.png

      You can select one or up to five preconfigured templates. If you select templates with conflicting conditions, the collector instance may pull duplicate data. To avoid data duplication, it is recommended to create templates with different conditions. For example:

      • Log Conditions for Template 1

        multi-template1.png
      • Log Conditions for Template 2

        Multi_template_2.png
      • Log Conditions for Template 3

        Multi_template_3.png

      By clicking +New Windows Template, you can create and apply up to five templates.

      To create a new Windows template:

      1. In the Templates list, click New Windows Template.

      2. In the Template Name field, specify a name for the new Windows template.

        WELC_template_updated.png
      3. In the Windows Event Format section, select the format: XML, Event Viewer format (called as Friendly View in Windows Journal), or both, in which you want the Collector to pull logs.

      4. In the Windows Log Category section, for filtering logs, enable the log fields that you want to use and select the appropriate option: All, Range, and Exclude.

        • All – Click All to include all types of logs irrespective of the value. The collector collects all events for the specified Windows Log name.

        • Range – Click Range and specify a range in the box that appears next. The collector collects security events based on the defined range.

        • Exclude – Click Exclude and specify a value for the events to be rejected while log collection in the box that appears next. The collector collects all the security events from the specified Windows Log name excluding the events listed in this section.

          WELC_Windows_Templates.png
      5. Click Create.

        The Windows template is created.

  8. In the Installation section, copy the scripts. Downloading certificates is not required for this collector.

    • Install Script – Copy the Install script. Paste the script in the PowerShell or CMD command line interface as an administrator and run the copied command to install the DAA Windows collector.

    • Uninstall Script – To uninstall the DAA Windows collector, copy and run the script using PowerShell or CMD interface as an administrator. You must execute the script on the windows server.

  9. Verify that the Collector installed. After you run the Install script on your Windows server, you get a confirmation message about successful collector installation and the Collector instance is listed in the Overview section on the user interface.

    The DAA Windows Collector is set up and is ready to pull Windows events from your Windows server.

Set Network Ports for Direct Access Agent (DAA) Windows Event Collector

Refer to the following table for the ports supported by the Direct Access Agent (DAA) Windows Event Collector.

Protocol

Port

Destination

TCP/HTTPS

443

*.googleapis.com

TCP/HTTPS

443

*.exabeam.cloud

TCP/HTTPS

443

auth.cloud.exabeam.com

Note

  • The supported versions of Windows operating system are Windows 10, Windows 11, Windows Server 2016, Windows Server 2016 core, Windows Sever 2019, Windows Server 2019 core, Windows Server 2022, and Windows Server 2022 core.

  • The Direct Access Agent (DAA) service account requires specific permissions storage.objects.create and storage.buckets.get on the Google Cloud Storage (GCS) logs bucket. The storage.objects.create supports continuous log uploads from MiNiFi. The storage.buckets.get allows bucket validation by checking the regional endpoint during installation.

Download DAA Windows Collector Support Package via User Interface

To troubleshoot issues with a specific DAA Collector, download its support package. The support package includes the technical details required for analyzing and resolving issues. The support package generation from the user interface requires DAA Windows Collector version 1.3.0 or higher.

Note

To raise a support case for troubleshooting any issue for a Direct Access Agent (DAA) Windows Event Collector instance, download support packages with .\daacli.exe support-package command using PowerShell or Command Prompt. To download the support package via user interface, see Download DAA Windows Collector Support Package via User Interface.

Use the following steps to download the support package via user interface.

  1. Navigate to Collectors > Site Collectors.

  2. On the Overview page search for and locate the DAA Windows Collector.

  3. Click +Generate for the DAA collector for which you want to generate the support package. The support package generation process starts. After the process completes, a Download button is displayed.

  4. To download the generated support package, click Download.

    The support package is downloaded. Provide the downloaded support package files to the support team for further investigation and troubleshooting. If required, you can re-generate the support package by clicking the icon next to the Download button.