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Cloud-delivered Advanced AnalyticsExabeam Advanced Analytics Administration Guide

License Lifecycle

When you first install Exabeam, the installed instance uses a 30 day grace period license. This license allows you to try out all of the features in Exabeam for 30 days.

Grace Period

Exabeam provides a 30-day grace period for expired licenses before products stop processing data. During the grace period, you will not experience any change in product functionality. There is no limit to the amount of data you can ingest and process.

When the license or grace period is 14 days away from expiring, you will receive a warning alert on the home page and an email.

You can request a new license by contacting your Exabeam account representative or by opening a support ticket.

Expiration Period

When your grace period has ended, you will start to experience limited product functionality. Contact your Exabeam representative for a valid license to restore all product features.

For Advanced Analytics license expirations, the Log Ingestion Engine will continue to ingest data, but the Analytics Engine will stop processing. Threat Hunter and telemetry will also stop working.

You will receive a critical alert on the home page and an email.

License Alerts

License alerts are sent via an alert on the home page and in email when the license or grace period is 14 days away from expiring and when the grace period expires.

The home page alert is permanent until resolved. You must purchase a product license or renew your existing license to continue using Exabeam.

To check the status and details of your license, navigate to Settings SOC-Platform-Settings-Icon.png > Admin Operations > Licenses.