Skip to main content

CollectorsCloud Collectors Administration Guide

Troubleshoot for the Okta Context Collector

Problem: After installing the Okta Context Collector, while data collection is in progress, throttling errors are observed with the following error details.

{"errorCode":"E0000047","errorSummary":"API call exceeded rate limit due to too many requests.","errorLink":"E0000047","errorId":"oaev0lxK5xiSRqpXadQK9Ieow","errorCauses":[]}

Solution: To eliminate errors associated with throttling, increase the API rate limits by contacting Okta Support. For more information about Okta API Rate Limits, refer to the Okta Documentation.