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CollectorsCloud Collectors Administration Guide

Configure Progress ShareFile Cloud Collector

Set up the Progress ShareFile Cloud Collector to continuously ingest logs from the ShareFile endpoints: AccessChange, SharesSend, Activity, and SharesRequest.

  1. Before you configure the Progress ShareFile Cloud Collector, ensure that you complete the prerequisites.

  2. Log in to the New-Scale Security Operations Platform with your registered credentials as an administrator.

  3. Navigate to Collectors > Cloud Collectors.

  4. Click New Collector.

  5. Click Progress ShareFile.

  6. Enter the following information for the cloud collector.

    Progress_ShareFile_Configuration.png

    • NAME – Specify a name for the Cloud Collector instance.

    • CLIENT ID – Enter the App Key that you obtained while completing prerequisites.

    • CLIENT SECRET – Enter the App Secret that you obtained while completing prerequisites.

    • Click to authorize – Click to authorize the Exabeam Cloud Collector to communicate with the Progress ShareFile account.

      Use the following steps to complete the authentication.

      • Enter the subdomain for your Progress ShareFile account and click Continue. The subdomain is your ShareFile subdomain. For example, if you use https://mycompany.sharefile.com to access your ShareFile account, mycompany is your subdomain.

      • Enter your user email and password for Progress ShareFile.

      • Click Sign In.

      • Verify the device using any of the methods: text message, voice call, or authenticator app.

      • Enter the verification code that you obtained via any of the above mentioned methods and click Verify.

    • DATA SOURCES – Select the data sources from which you want to collect data: Access Change, Activity, Shares Request, and Shares Send.

    • INGEST FROM – Select the time and date from which the collector must start ingesting events. If you leave this field blank and do not provide a threshold, all logs are ingested.

  7. (Optional) SITE – Select an existing site or to create a new site with a unique ID, click manage your sites. Adding a site name helps you to ensure efficient management of environments with overlapping IP addresses.

    By entering a site name, you associate the logs with a specific independent site. A sitename metadata field is automatically added to all the events that are going to be ingested via this collector. For more information about Site Management, see Define a Unique Site Name.

  8. (Optional) TIMEZONE – Select a time zone applicable to you for accurate detections and event monitoring.

    By entering a time zone, you override the default log time zone. A timezone metadata field is automatically added to all events ingested through this collector.

    Timezone_sitename_site_management_1.png

  9. Click Install.

    AWS_S3_2.png

    A confirmation message informs you that the new Cloud Collector is created.

    Note

    The Progress ShareFile Login & Security policy controls the session expiry. After the session expires, reauthenticate the cloud collector using the steps mentioned above. If you want to update the session expiry, and set the re-authentication value, use the following steps.

    1. Access Settings > Admin Settings > Security > Login & Security Policy on the the Progress ShareFile developer console as an account owner.

    2. Scroll down to the Authentication section and set the value for Re-authenticate after. You can also set the value to NEVER if you don't want to re-authenticate again. Note that this setting is applied globally and will impact all accounts, including API accounts.